At db33, protecting the personal data of our players is a core responsibility — not an afterthought. This Privacy Policy explains in plain, precise English exactly what information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your own data as a registered player on the db33 platform.
Six foundational commitments that shape how db33 collects, handles, and protects every player's personal information.
db33 collects only the personal data that is strictly necessary for the operation of your account, the processing of deposits and withdrawals, KYC verification, and the delivery of our responsible gaming tools. We do not collect data for its own sake.
All data transmitted between your device and the db33 platform is encrypted using 256-bit SSL/TLS protocols. Stored personal data and payment details are encrypted at rest using industry-standard encryption algorithms. Your data is never transmitted or stored in plain text.
db33 does not sell, rent, or trade your personal data to third-party companies for marketing or advertising purposes. Your name, mobile number, email address, and payment details are used exclusively to operate your db33 account and are never monetised through data brokerage.
db33 players have the right to request access to their personal data, correct inaccuracies, request deletion of non-essential data, and withdraw consent for optional processing activities. These rights can be exercised by contacting our support team at any time.
db33 retains player personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and anti-fraud obligations. Account data for closed accounts is retained for a maximum period of five years unless a legal obligation requires longer retention.
In the unlikely event of a data breach that affects player personal data, db33 will notify affected players as promptly as possible — within 72 hours of becoming aware of the breach — detailing the nature of the incident, the data affected, and the remediation steps taken.
As a player on the db33 platform, you hold the following rights over your personal data. Contact our support team to exercise any of these rights.
You may request a full copy of the personal data db33 holds about you at any time. We will respond within 5 business days.
If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
You may request deletion of personal data that is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You may request that we limit how we use your personal data in certain circumstances — for example, while a correction request is being verified.
You may request a machine-readable copy of the personal data you have provided to db33, suitable for transfer to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect and without providing justification.
About This Policy: This Privacy Policy applies to all personal data collected by db33 in connection with your registration, use of games, deposits, withdrawals, customer support interactions, and participation in promotions on the db33 platform at https://db33.today. By registering an account with db33, you acknowledge that you have read and understood this policy. If you have questions, contact us at [email protected].
Table of Contents
1.1 db33 ("we", "us", "our", "the Platform") operates the online casino and sports betting website accessible at https://db33.today, along with all associated subdomains and mobile interfaces. For the purposes of this Privacy Policy, db33 acts as the data controller in respect of all personal data collected from players registered on the platform.
1.2 db33 is dedicated to serving the Bangladesh market, providing players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh with a secure, fair, and entertaining gaming environment. The protection of our players' personal data is central to the trust that underpins this service.
1.3 If you have any questions or concerns about how db33 handles your personal data, you may contact our Data Protection team at any time via email at [email protected] or through the 24/7 live chat service available inside your account dashboard.
2.1 db33 collects the following categories of personal data from players:
3.1 db33 collects personal data through the following channels:
4.1 db33 processes player personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| KYC identity verification | Legal obligation; performance of a contract |
| Anti-fraud and anti-money-laundering monitoring | Legal obligation; legitimate interests |
| Responsible gaming tools and self-exclusion | Legal obligation; legitimate interests |
| Customer support communications | Performance of a contract; legitimate interests |
| Promotional and bonus communications | Consent (opt-in); legitimate interests |
| Platform security and fraud detection | Legitimate interests |
| Analytics and platform improvement | Legitimate interests |
4.2 Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
5.1 db33 uses the personal data we collect for the following purposes:
6.1 db33 does not sell, rent, or trade player personal data to third parties for commercial purposes. We share personal data only in the following limited and controlled circumstances:
6.2 All third-party service providers that process personal data on behalf of db33 are required to enter into data processing agreements that bind them to handle personal data only in accordance with db33's instructions and in a manner consistent with this Privacy Policy.
7.1 The db33 platform uses cookies and similar tracking technologies to operate the site, maintain your login session, remember your preferences, and analyse aggregate usage patterns. The cookies used by db33 fall into the following categories:
7.2 db33 does not use third-party advertising or behavioural tracking cookies that follow you across other websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair the functionality of the db33 platform.
8.1 db33 employs a layered security architecture to protect player personal data against unauthorised access, disclosure, alteration, and destruction. The measures in place include:
8.2 While db33 takes all reasonable and industry-standard precautions to protect your data, no online platform can guarantee absolute security. Players are advised to use a strong, unique password for their db33 account and to enable 2FA from their account security settings panel.
8.3 In the event of a confirmed data security breach involving player personal data, db33 will notify affected players within 72 hours of becoming aware of the incident, detailing the nature of the breach, the categories of data involved, the estimated number of accounts affected, and the remediation steps taken.
9.1 db33 retains player personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law or legitimate business need. The following general retention periods apply:
9.2 When personal data is no longer required and the applicable retention period has expired, db33 will securely delete or anonymise that data in accordance with our internal data destruction procedures.
10.1 To exercise any of the data rights described in this policy — including access, rectification, erasure, restriction, portability, or objection — please contact the db33 Data Protection team using one of the following channels:
10.2 db33 will acknowledge receipt of a data rights request within 24 hours and will respond substantively within five (5) business days. In complex cases where additional verification or processing time is required, we will notify you of the extended timeline within the initial 24-hour acknowledgement window.
10.3 db33 will not charge a fee for responding to data rights requests unless a request is manifestly unfounded or excessive in nature, in which case a reasonable administrative fee may apply.
10.4 To protect your privacy, db33 may ask you to verify your identity before fulfilling a data rights request. This is to ensure that personal data is not disclosed to an unauthorised party.
11.1 The db33 platform is strictly for adults aged 18 years and above. db33 does not knowingly collect, process, or retain personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, we will immediately suspend the account and securely delete all associated personal data.
11.2 If you are a parent or guardian and you believe that your child has registered an account on db33, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
12.1 db33 may send you promotional emails, SMS messages, or in-platform notifications regarding bonuses, new games, tournament announcements, and seasonal promotions — including campaigns tied to events such as Pohela Boishakh, Eid, Victory Day, IPL, BPL, and T20 World Cup — where you have given your consent to receive such communications at the time of registration or subsequently through your account communication preferences.
12.2 You may opt out of marketing communications at any time by:
12.3 Opting out of marketing communications does not affect the delivery of transactional messages — such as deposit confirmations, withdrawal notifications, KYC verification updates, and security alerts — which are sent as necessary elements of your account service and cannot be disabled.
13.1 db33 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how we collect, use, or share your personal data — will be communicated to you via a notice displayed prominently on the db33 platform or by email to your registered address, at least 7 days prior to the change taking effect.
13.2 The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage players to review this policy periodically. Continued use of the db33 platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data db33 holds about you, please contact our team through the following channels:
14.2 We are committed to resolving all privacy-related enquiries fairly and promptly. Formal complaints will be acknowledged within 24 hours and resolved within 5 business days wherever possible.
Last Updated: July 2026. This Privacy Policy supersedes all previous versions published on the db33 platform. By continuing to use db33, you confirm that you have read and understood this policy.
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18+ only. Gambling should be entertaining. Visit our Responsible Gaming page if you need support.